[European Claims Operations]

RECREX comprehensively manages local and international claims, combining experience, technology, personalized attention, and anti-fraud intelligence. We transform claims and risks into efficient processes, reducing costs, optimizing operations, detecting fraud patterns, and enhancing customer satisfaction. With NYXO, our advanced platform, we process over 50,000 annual claims and offer innovative, agile, and reliable solutions to the insurance sector.

50K+

technical assessments per year

15+

years of European experience

24/7

operational visibility

Integrated RECREX services

Advanced Claims Management Capabilities: Operational Excellence

An integrated suite of end-to-end services designed to handle domestic and international claims with technical accuracy and local market expertise.

Claims Administration

Institutional Claims Stewardship

Designing and executing end-to-end operational frameworks to ensure absolute transparency, technical precision, and strategic alignment.

Regulatory Framework
Solvency II · Transparency Frameworks
01
International Claims

Cross-Border Operational Orchestration

Managing sophisticated cross-border compensation and institutional representation across the European landscape with standardized excellence.

Regulatory Framework
Green Card · 4MD · Rome II Regulation
02
Damage Assessment

Technical Asset Evaluation & Assessment

Expert-led forensic assessment and settlement strategies for diverse property and infrastructure assets, ensuring structural accuracy.

Regulatory Framework
IFRS Standards · Technical Audit Protocols
03
Fraud Control

Integrity Assurance & Risk Mitigation

Safeguarding institutional assets through advanced investigative methodologies, legal expertise, and proactive risk exposure control.

Regulatory Framework
AML Directives · Data Integrity Protocols
04
Recoveries

Strategic Capital Recovery & Subrogation

Maximizing capital inflows through rigorous legal frameworks and specialized operational strategies for third-party liability pursuit.

Regulatory Framework
Subrogation Law · Cross-Border Recovery
05
Repair Network

Service Infrastructure Management

Orchestrating a certified technical network engineered to eliminate conflicts of interest and preserve long-term asset value for insurers.

Regulatory Framework
Quality Assurance · Asset Preservation
06

© Recrex Global Operations

Strategic Infrastructure

Why it stands out

Technology, international experience and anti-fraud focus

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Advanced technology

Digital solutions that reduce processing times and optimize costs.

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European experience

More than 15 years of claims management experience across Europe.

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Operational results

More than 20,000 technical assessments annually and optimized processes.

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Expert team

Economists, lawyers, engineers and anti-fraud specialists.

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Coverage and partnerships

National and international network with European collaboration.

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Anti-fraud focus

Anti-fraud officers and private investigators for complex cases.

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System Authorization Required

RECREX
PLATFORM

Global operations management with predictive intelligence and digital forensic analysis.

About RECREX

European provider of claims management services, supported by an extensive network of experts and a proprietary platform

RECREX Romania is part of Recrex Group, headquartered in Spain and active in the market since 2006.

The Legacy

Our journey of Excellence

2006

Group foundation

The establishment of RECREX as a specialized platform in insurance operations, service infrastructure and cross-border expertise.

2010

Regional operational expansion

Strengthening presence in Romania and developing regional operational capacity for complex insurance services.

BAAR

Green Card system integration

Institutional participation in the international Green Card framework, supporting cross-border motor insurance operations.

EU

European operational infrastructure

Expansion into a broader European network supporting insurers, partners and international service delivery.

Vision and leadership

Leadership specialized in claims, legal, finance and anti-fraud

Daniela Badaluta

Founder & Shareholder

Founder Profile

Daniela Badaluta

Founding President

A Law graduate with an MBA, possessing over 19 years of experience in international business and 15 years in the insurance industry, including claims management, brokerage, and fraud prevention. Founder and President of an insurance group active across Europe, with proven leadership in claims management, anti-fraud, and insurance consultancy.

LinkedInStrategic leadership

Leadership Team

Multidisciplinary executive expertise

George Enescu

George Enescu

Deputy General Manager

Over 18 years in the insurance industry, including 10 years in senior claims management roles.

Bio Professional
+

George Enescu

"A graduate of the Bucharest University of Economic Studies, with over 18 years of experience in the insurance industry, 10 of which were in leadership roles within the claims sector. A recognised expert in optimising claims management processes, with a proven track record in increasing operational efficiency, reducing settlement times, and improving customer experience. He possesses strong leadership, communication, and team management skills, with a focus on innovation, results, and inter-institutional collaboration."

LinkedIn
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Mircea Popescu

Mircea Popescu

Claims Director

22 years of experience in the insurance industry, including 15 years as a claims manager.

Bio Professional
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Mircea Popescu

"A graduate of the Faculty of Transport at the Polytechnic University of Bucharest and holder of a Master’s degree specialising in Finance, Banking, and Insurance. He has 22 years of experience in the insurance industry, 15 of which have been as a claims manager. A recognised expert in claims management, with solid leadership and communication skills."

LinkedIn
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Denisa Șibneschi

Denisa Șibneschi

Legal & Compliance Director

8 years of experience in claims management and 3 years in a leadership position.

Bio Professional
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Denisa Șibneschi

"Law graduate and holder of a Master’s degree (LL.M) in European Law, with 8 years of experience in claims management and 3 years in a leadership role. She brings strong legal expertise and practical leadership to claims operations."

LinkedIn
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Mariana Bitu

Mariana Bitu

Finance & Accounting Director

Graduate of the University of Economic Studies, with expertise in budgeting and financial reporting.

Bio Professional
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Mariana Bitu

"Graduate of the University of Economic Studies, with expertise in budgeting, financial forecasting, and reporting. She specializes in identifying financial risks and developing efficient strategies to optimize resources."

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Marius Haghiac

Marius Haghiac

Head of Anti-Fraud & Private Investigations

Police colonel with extensive expertise in investigating economic fraud and insurance-related cases.

Bio Professional
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Marius Haghiac

"Police colonel with extensive expertise in investigating economic fraud and insurance-related cases. He provides strategic vision and specialized knowledge in anti-fraud operations and private investigations."

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Bianca Stoian

Bianca Stoian

Head Office Manager

Law graduate with expertise in business administration, leadership, and human resources.

Bio Professional
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Bianca Stoian

"Law graduate with additional expertise in business administration, leadership, and human resources. She provides a balanced perspective on legal, organizational, and team management aspects."

LinkedIn
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Press Releases

RECREX Official Announcements and Media Presence

Press Release

PDF

RECREX & Anytime IAG — Press Release

Official announcement regarding the partnership between RECREX and Anytime by Interamerican.

July 11, 2025

Press Release

PDF

RECREX & ASTERRA — Press Release

Official announcement regarding the collaboration between ASTERRA and RECREX.

May 19, 2025

Press Release

PDF

RECREX & AXERIA — Press Release

Official announcement regarding the collaboration between RECREX and AXERIA.

October 3, 2023

Press Release

PDF

RECREX & Van Ameyde — Press Release

Official announcement regarding the strategic partnership with Van Ameyde.

April 11, 2022

RECREX on Media

Recognition across insurance, claims and business media

Interamerican / Anytime claims to be managed by RECREX

Featured media mention

profit.ro2025

Interamerican / Anytime claims to be managed by RECREX

See the article →
RECREX becomes strategic exclusive partner for Interamerican Anytime in Romania

XPRIMM

2025

RECREX becomes strategic exclusive partner for Interamerican Anytime in Romania

See the article →

Integrity & Standards

Compliance & Management Policies

A structured governance framework built around quality standards, integrity, sustainability, risk control and institutional transparency.

RECREX

Certificările și politicile menționate sunt revizuite anual pentru a asigura conformitatea cu legislația în vigoare din România și directivele Uniunii Europene. Pentru detalii suplimentare, vă rugăm să contactați departamentul nostru de conformitate.

Let's talk

Transform your operation with a digital experience that matches your services

Our team of experts is ready to respond to your inquiries regarding our services. Contact RECREX for prompt assistance and the information needed for an efficient and transparent collabora

Our Global Partners

Argenta
Axeria
Watford
Arch
Klaverblad
ADLER
SIGNAL IDUNA
Groupama
Great Lakes Insurance
Baloise
Nationale-Nederlanden
Hellas Direct
Anytime
INTERAMERICAN
AXA XL
Wakam
ERGO
Gan Assurances
Guarantee Fund Bulgaria