[European Claims Operations]

RECREX comprehensively manages local and international claims, combining experience, technology, personalized attention, and anti-fraud intelligence. We transform claims and risks into efficient processes, reducing costs, optimizing operations, detecting fraud patterns, and enhancing customer satisfaction. With NYXO, our advanced platform, we process over 50,000 annual claims and offer innovative, agile, and reliable solutions to the insurance sector.

50K+

technical assessments per year

15+

years of European experience

24/7

operational visibility

Integrated RECREX services

Advanced Claims Management Capabilities: Operational Excellence

An integrated suite of end-to-end services designed to handle domestic and international claims with technical accuracy and local market expertise.

Our Global Clients & Partners

Argenta
Axeria
Watford
Arch
Klaverblad
ADLER
SIGNAL IDUNA
Groupama
Great Lakes Insurance
Baloise
Nationale-Nederlanden
Hellas Direct
Anytime
INTERAMERICAN
AXA XL
Wakam
ERGO
Gan Assurances
Guarantee Fund Bulgaria
Argenta
Axeria
Watford
Arch
Klaverblad
ADLER
SIGNAL IDUNA
Groupama
Great Lakes Insurance
Baloise
Nationale-Nederlanden
Hellas Direct
Anytime
INTERAMERICAN
AXA XL
Wakam
ERGO
Gan Assurances
Guarantee Fund Bulgaria
Argenta
Axeria
Watford
Arch
Klaverblad
ADLER
SIGNAL IDUNA
Groupama
Great Lakes Insurance
Baloise
Nationale-Nederlanden
Hellas Direct
Anytime
INTERAMERICAN
AXA XL
Wakam
ERGO
Gan Assurances
Guarantee Fund Bulgaria
Institutional Claims Stewardship
01
CLAIMS ADMINISTRATION

Institutional Claims Stewardship

Comprehensive management of the claims ecosystem.

Designing and executing end-to-end operational frameworks to ensure absolute transparency, technical precision, and strategic alignment.

SOLVENCY II · TRANSPARENCY FRAMEWORKS
Cross-Border Operations Orchestration
02
INTERNATIONAL & DOMESTIC

Cross-Border Operations Orchestration

Unified coordination for national and international claims.

Managing the complexity of the Green Card system and EU directives with local expertise and a global perspective to ensure seamless settlements.

GREEN CARD SYSTEM · EU DIRECTIVES
Technical Assessment & Loss Evaluation
03
TECHNICAL PRECISION

Technical Assessment & Loss Evaluation

Accurate damage assessment for motor and property claims.

Employing specialized adjusters to conduct rigorous inspections, ensuring precise damage quantification for CASCO, MTPL, and property insurance.

PRECISION QUANTIFICATION · ASSET EVALUATION
Anti-Fraud & Private Investigations
04
RISK MITIGATION

Anti-Fraud & Private Investigations

Detecting, preventing, and investigating fraudulent activities.

Advanced investigative methodologies combined with data analytics to identify suspicious patterns and protect corporate assets from insurance fraud.

FRAUD PREVENTION · INVESTIGATIVE INTELLIGENCE
Strategic Recoveries & Subrogation
05
FINANCIAL OPTIMIZATION

Strategic Recoveries & Subrogation

Recovering settlements from liable third parties.

Maximizing fund recovery through professional subrogation processes and legal expertise to minimize total loss for our partners.

SUBROGATION SPECIALISTS · LOSS RECOVERY
Integrated Repair Network Management
06
OPERATIONAL LOGISTICS

Integrated Repair Network Management

Management of a nationwide network of independent shops.

Ensuring service quality and cost control through a vetted ecosystem of repair facilities, delivering superior customer satisfaction.

VETTED PARTNERS · LOGISTICAL EXCELLENCE
Why it stands out

Technology, international experience and anti-fraud focus

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Advanced technology

Digital solutions that reduce processing times and optimize costs.

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European experience

More than 15 years of claims management experience across Europe.

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Operational results

More than 20,000 technical assessments annually and optimized processes.

3.0
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Expert team

Economists, lawyers, engineers and anti-fraud specialists.

4.0
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Coverage and partnerships

National and international network with European collaboration.

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Anti-fraud focus

Anti-fraud officers and private investigators for complex cases.

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System Authorization Required

RECREX
PLATFORM

Global operations management with predictive intelligence and digital forensic analysis.

About RECREX

European provider of claims management services, supported by an extensive network of experts and a proprietary platform

RECREX Romania is part of Recrex Group, headquartered in Spain and active in the market since 2006.

Evolution Path

Our Legacy

2006

Group foundation

The establishment of RECREX as a specialized platform in insurance operations, service infrastructure and cross-border expertise.

2010

Regional operational expansion

Strengthening presence in Romania and developing regional operational capacity for complex insurance services.

2012 BAAR

Green Card system integration

Institutional participation in the international Green Card framework, supporting cross-border motor insurance operations.

2014 EU

European operational infrastructure

Expansion into a broader European network supporting insurers, partners and international service delivery.

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Vision and leadership

Leadership specialized in claims, legal, finance and anti-fraud

Daniela Badaluta

Founder President

Founder Profile

Daniela Badaluta

Founding President

A Law graduate with an MBA, possessing over 19 years of experience in international business and 15 years in the insurance industry, including claims management, brokerage, and fraud prevention. Founder and President of an insurance group active across Europe, with proven leadership in claims management, anti-fraud, and insurance consultancy.

LinkedInStrategic leadership

Leadership Team

Multidisciplinary executive expertise

George Enescu

George Enescu

Deputy General Manager

Over 18 years in the insurance industry, including 10 years in senior claims management roles.

Bio Professional
+

George Enescu

"A graduate of the Bucharest University of Economic Studies, with over 18 years of experience in the insurance industry, 10 of which were in leadership roles within the claims sector. A recognised expert in optimising claims management processes, with a proven track record in increasing operational efficiency, reducing settlement times, and improving customer experience. He possesses strong leadership, communication, and team management skills, with a focus on innovation, results, and inter-institutional collaboration."

LinkedIn
RECREX
Mircea Popescu

Mircea Popescu

Claims Director

22 years of experience in the insurance industry, including 15 years as a claims manager.", bio: "A graduate of the Faculty of Transport at the Polytechnic University of Bucharest and holder of a Master’s degree specialising in Finance, Banking, and Insurance. He has 22 years of experience in the insurance industry, 15 of which have been as a claims manager. A recognised expert in claims management, with solid leadership and communication skills.

Bio Professional
+

Mircea Popescu

"A graduate of the Faculty of Transport at the Polytechnic University of Bucharest and holder of a Master’s degree specialising in Finance, Banking, and Insurance. He has 22 years of experience in the insurance industry, 15 of which have been as a claims manager. A recognised expert in claims management, with solid leadership and communication skills."

LinkedIn
RECREX
Bianca Stoian

Bianca Stoian

Head Office Manager

Law graduate with expertise in business administration, leadership, and human resources.

Bio Professional
+

Bianca Stoian

"Law graduate with additional expertise in business administration, leadership, and human resources. She provides a balanced perspective on legal, organizational, and team management aspects."

LinkedIn
RECREX
Denisa Shibneschi

Denisa Shibneschi

Legal & Compliance Director

8 years of experience in claims management and 3 years in a leadership position.

Bio Professional
+

Denisa Shibneschi

"Law graduate and holder of a Master’s degree (LL.M) in European Law, with 8 years of experience in claims management and 3 years in a leadership role. She brings strong legal expertise and practical leadership to claims operations."

LinkedIn
RECREX
Mariana Bitu

Mariana Bitu

Finance & Accounting Director

Graduate of the University of Economic Studies, with expertise in budgeting and financial reporting.

Bio Professional
+

Mariana Bitu

"Graduate of the University of Economic Studies, with expertise in budgeting, financial forecasting, and reporting. She specializes in identifying financial risks and developing efficient strategies to optimize resources."

RECREX
Marius Haghiac

Marius Haghiac

Head of Anti-Fraud & Private Investigations

Police colonel with expertise in investigating economic fraud and insurance-related cases.

Bio Professional
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Marius Haghiac

"Police colonel with extensive expertise in investigating economic fraud and insurance-related cases. He provides strategic vision and specialized knowledge in anti-fraud operations and private investigations."

RECREX

Press Releases

RECREX Official Announcements and Press Release

RECREX & Anytime IAG — Partnership
Official Announcement 012025-07-11

RECREX & Anytime IAG — Partnership

Official announcement regarding the partnership between RECREX and Anytime by Interamerican.

View announcement
RECREX & ASTERRA

Press Release

02

RECREX & ASTERRA

Official announcement regarding the collaboration between ASTERRA and RECREX.

RECREX & AXERIA

Press Release

03

RECREX & AXERIA

Official announcement regarding the collaboration between RECREX and AXERIA.

RECREX & Van Ameyde

Press Release

04

RECREX & Van Ameyde

Official announcement regarding the strategic partnership with Van Ameyde.

RECREX on Media

Recognition across insurance, claims and business media

RECREX at 20: A Story of Excellence and New Strategic Horizons

Featured media mention

1asig.ro2026

RECREX at 20: A Story of Excellence and New Strategic Horizons

See the article
RECREX becomes strategic exclusive partner for Interamerican Anytime in Romania

XPRIMM

2025

RECREX becomes strategic exclusive partner for Interamerican Anytime in Romania

See the article

Integrity & Standards

Compliance & Management Policies

A structured governance framework built around quality standards, integrity, sustainability, risk control and institutional transparency.

RECREX

Certificările și politicile menționate sunt revizuite anual pentru a asigura conformitatea cu legislația în vigoare din România și directivele Uniunii Europene. Pentru detalii suplimentare, vă rugăm să contactați departamentul nostru de conformitate.

Let's talk

Transform your operation with a digital experience that matches your services

Our team of experts is ready to respond to your inquiries regarding our services. Contact RECREX for prompt assistance and the information needed for an efficient and transparent collabora

Our Global Clients & Partners

Argenta
Axeria
Watford
Arch
Klaverblad
ADLER
SIGNAL IDUNA
Groupama
Great Lakes Insurance
Baloise
Nationale-Nederlanden
Hellas Direct
Anytime
INTERAMERICAN
AXA XL
Wakam
ERGO
Gan Assurances
Guarantee Fund Bulgaria
Argenta
Axeria
Watford
Arch
Klaverblad
ADLER
SIGNAL IDUNA
Groupama
Great Lakes Insurance
Baloise
Nationale-Nederlanden
Hellas Direct
Anytime
INTERAMERICAN
AXA XL
Wakam
ERGO
Gan Assurances
Guarantee Fund Bulgaria
Argenta
Axeria
Watford
Arch
Klaverblad
ADLER
SIGNAL IDUNA
Groupama
Great Lakes Insurance
Baloise
Nationale-Nederlanden
Hellas Direct
Anytime
INTERAMERICAN
AXA XL
Wakam
ERGO
Gan Assurances
Guarantee Fund Bulgaria